This is an actual conversation I had today with a patient. Just imagine my voice getting increasingly louder as the conversation progresses.
Me: Terrace Pharmacy, technician speaking.
Patient: Hi, I have a prescription that was filled there, and I'm wondering who the doctor is. The prescription number is 123456.
Me: Okay, it looks like its for Medication X.
Patient: Who is the doctor on that?
Me: It's Doctor Biddulph.
Patient: Who? How do you spell that?
Me: B-I-D...
Patient: Wait, I can't hear you! So it's D.
Me: No, B as in boy.
Patient: Okay, B.
Me: Yes. B-I-D...
Patient: Okay D-I-D...
Me: No, B as in boy, I, D as in dog.
Patient: Okay, B-I-D. What's next?
Me: Okay, next is another D as in dog, then U...
Patient: Okay, zero?
Me: No, not zero, D again, as in dog.
Patient: Okay, so it's B-I-D-zero...
Me: No, there's no zero. It's B-I-D-then D again...
Patient: Okay B-I-D.
Me: Yes. Then D-U...
Patient: E?
Me: No, not E. U.
Patient: I'm sorry I can't hear you. There's a lot of static. (Note: I didn't hear any static.)
Me: Okay, so it's B-I-D-D-U
Patient: B-I-D-E. What's next?
Me (giving up): Okay. Next is L.
Patient: Dash?
Me in my head: What the heck? Dash?!?
Me out loud: No, there's no dash! It's L.
Patient: Okay, O.
Me (giving up again): Okay, then P as in Peter.
Patient: E?
Me: Now, P as in Peter, or Paul.
Patient: Okay, P.
Me: Yes. And last is H.
Patient: A?
Me: No, H as in happy or Henry.
Patient: 8?
Me (in my head): 8?!?! Who has an 8 in their name?
Me (out loud): No, not 8. H, as in Henry, or house, or hairy, or happy.
Patient: Oh, H.
Me: Yes.
Patient: Okay, so it's B-I-D-E-O-L-P-H.
Me (totally giving up): Yes.
Patient: Okay, thanks, bye!
Me (in my head): What the heck? Are you deaf? Did you not put in your hearing aid? Do you not listen at ALL?!?!?!?!?
Me (out loud): Bye!
4 comments:
I must say, it was more fun hearing this in person. I could play the conversation in my head while I read! I still think my favorite part was, "THERE'S NO DASH!"
LOL!!!!!!!!! This was hysterical to read!!! Poor old, deaf person! Poor you for having to try and help them. :)
I love you Janel! This is awesome!
It's a little late in the reading...but that was AMAZING!!! I could totally hear you saying that...and some old lady saying the other parts. That just made my day Janel. Thank you :)
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